“You have cut off my communication, disrupted my personal and professional life, effectively stolen vast amounts of my personal and professional data, accused me of something without telling me that I am accused, accused me of something without telling me what it is that you have accused me of, blocked any direct communication with my accuser, and given me no ability to appeal this decision or to speak with someone on the facts of the case. This company is headed down a very, very menacing path if it continues in this way.”
This is why i left gmail as my primary email address provider and started my own domain and email service with a small ISP.
These days, email is just too valuable to be left with an unknown company with whom you have no way to contact and no commercial relationship to demand responsibilities.
The only way you can contact with Google is by literally going to their doorstep and knocking. Which, considering i’m way across the Atlantic, is a bit unpractical.
So if you trust Google’s Gmail with your personal and work communication and you have years of valuable data there, don’t!! Own your identity!